Domain: Healthcare Domain

Job Title: Customer Service Representative 

Duration: 08 months (C2H - Based on the performance)

Location: Multiple Locations
Glastonbury, CT 06033/Wilmington, DE 19801/ Chicago, IL 60604/Clayton, MO 63105 /White Plains, NY 10601 /Dallas, TX 75201 /Madison, WI 53717 - Hybrid Role

• We are seeking a dedicated individual to join our team as a Customer Service Assistant. In this role, you will support our customer-facing team in delivering prompt, convenient, and professional service to our clients.
• You will also assist with various back-end tasks to ensure smooth operations and client satisfaction.

• Provide support to the customer-facing team in delivering exceptional service to assigned clients.
• Assist with back-end tasks such as invoicing, sending data requests, and following up with clients.
• Proactively manage the order process to ensure timely and accurate delivery.
• Assist the customer-facing team in delivering prompt, convenient, and professional customer service to assigned clients.
• Assist team with back-end tasks, such as but not limited to invoicing, sending data requests, and following up with clients.
• Proactively manage the order process.
• A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred.

• A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred.

• Ability to quickly absorb product knowledge and apply it to meet client needs.
• Strong analytical skills with excellent organizational, time management, and multitasking abilities.
• Proficiency in MS Office Suite applications, including Word, Excel, PowerPoint, and Outlook.

Benefits:

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).