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Customer Service Representative

Contract: Phoenix, Arizona, US

Salary Range: 22.00 - 23.00 | Per Hour

Job Code: 366304

End Date: 2026-02-20

Job Status: Expired

This Job is no longer accepting applications

Position Details:
Position: Customer Service Representative
Client: Banking
Job duration: 12 months (Possible Extension/Conversion)

Location: Phoenix, AZ 85027 (Hybrid post Training - 1 week from the Office, 1 week from Home)
Pay Rate: $22/hr. - $23/hr.

Responsibilities:
  • Call Volume - 300–400 calls/month - Phones only (no email/chat).
  • Complaint handling background.
  • Strong customer service, de-escalation, and issue resolution skills.
  • Ability to navigate multiple systems.
  • Strong verbal communication.
  • Comfortable with phones & volume.
  • Able to work the assigned fixed schedule post-training.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Requirement
  • Customer Service
  • Calls
  • Calling
  • Inbound
  • Outbound
  • Calling Agent
  • Inbound Calls
  • Outbound Calls
  • Customer Support
  • Collections
  • Credit
  • Bank
  • Banker
  • Audit
  • Fraud
  • Claims
  • Financial
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Sneha Agrawal
  • sneha.magrawal@collabera.com
This Job is no longer accepting applications
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