• Proven experience in technical writing within the IT domain, with the ability to understand enterprise systems.
• Exceptional attention to detail and accuracy.
• Strong communication skills:
• Ability to ask probing questions professionally.
• Clear written and verbal communication.
• Confident yet diplomatic when pressing for information.
• Ability to set and maintain priorities, adapt to changing needs, and work independently.
• Strong multitasking skills and flexibility to meet project demands.
• Proficiency in MS Excel, MS Word, and Copilot (or equivalent tools).
• Knowledge of process mapping and workflow visualization.
• Experience with version control practices.
• Collaborative mindset with openness to feedback and change.

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Pay Range: $50-$53/hr