Client: Financial Services

Job Title: QA Tester

Location: Mclean, VA and Plano, TX

Duration: 7-8 Months (With Possible Extension)

Pay Range: $45/hr to $50/hr

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Must Have Qualifications:

Hands on testing with Service Now. Automation and Service Now Certificates are required. Preferred: Java Script, Python, or Selenium. Development experience would also be nice to have.

• Senior QA Engineer will be part of the Enterprise Risk Management Technologies Team and will be responsible for the manual and automated testing of configurations and integrations of "out-of-the-box" ServiceNow solutions.
• This role requires solid understanding of ServiceNow platform behaviors, modules, ACLs, flows, and integration testing.

• Develop, document and maintain the test data, data validation, end to-end testing flows. Design, develop, and maintain automated test scripts using ServiceNow ATF
• Create test cases based on functional and technical requirements
• Collaborate with developers, business analysts, and QA teams to validate functionality Analyze test results and report defects in a timely manner
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies
• Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
• Develop reusable test templates for future automation initiatives
• Conduct functional testing for IRM (Integrated Risk Management) and GRC (Governance, Risk C Compliance) modules.
• Validate controls, risks, issues, assessments, workflows, and regulatory frameworks.
• Test config changes that include tables, ACLs, business rules, flows, UI policies, update sets.
• Conduct regression testing using ATF across ServiceNow upgrades/releases
• Perform cross-browser testing and E2E user journey validation with external apps. Test REST/SOAP integrations and external data flows.

• 5 - 8+ years of QA.
• 3+ years of hands-on ServiceNow ATF testing (with focus on IRM/GRC). Strong automation experience (Selenium)
• Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, SOX/compliance flows.
• Hands-on with tables, ACLs, flows, update sets, APIs, business rules. 3+ years validating platform UI, Service Portal, Workspace UX.
• Strong analytical, debugging, and communication skills. 2+ years’ experience with Agile/Scrum methodologies
• Knowledge of test planning, test case creation, and defect management
• Proficient in identifying automation opportunities within the ServiceNow ecosystem. Preferred 

• ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF) CI/CD experience (GitHub/Jenkins/Azure DevOps)
• Experience with domain-separated instances
• Prior experience in large-scale ServiceNow implementation projects Scripting experience with Python, JavaScript, etc.