Job Description: 

Responsibilities 

• Troubleshoot, diagnose, and resolve complex server and hardware infrastructure issues 
• Perform server installations, hardware replacements, and component repairs 
• Support Linux-based systems using basic to intermediate command-line skills 
• Conduct basic network troubleshooting, including TCP/IP-related issues 
• Manage work intake and prioritize tasks using a ticketing system 
• Document work performed and maintain accurate operational records 
• Collaborate with team members and share technical knowledge and best practices 
• Follow established procedures, security protocols, and operational guidelines 
• Adapt to feedback and adjust performance as needed to meet team and business needs 

 Required Skills & Qualifications 

• High school diploma or equivalent 
• 2–3 years of experience in data center operations or a related technical field 
• 2+ years of experience working with server hardware 
• 1+ year of experience with Linux operating systems 
• Basic understanding of networking concepts and TCP/IP 
• Experience installing, maintaining, and repairing server hardware 
• Familiarity with storage devices and hardware components 
• Experience managing tasks and priorities through a ticketing system 
• Ability to work independently while collaborating effectively within a team 
• Strong attention to detail and ability to follow technical instructions