Job Title: Technical Support Specialist

Location: Adisson, TX/Jacksonville, FL/Pennington, NJ/Chandler, AZ
Work Arrangement: Onsite
Client Industry: Banking 
Duration: 12 -18 months Contract 
Schedule:  Monday to Friday 

Must Haves:

• Requires 1-3 years of experience
• Excellent Client Care / Customer Service skills.
• Work well as a team and build relationships to the global partners. 
• Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
• Hardware Support – Windows 10/11S
• Excellent organizational skills, with the ability to prioritize workload.
• Ability to multitask and maintain focus on all areas of responsibility concurrently. 
• Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
• Able to work in a fast-paced environment.
• Agent Chat

Compensation 

Hourly Rate: 15$-20$ per hour 
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits: 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

Ready to Apply?

Apply now or reach out to Trapti Jhala at trapti.jhala@collabera.com for more information. We look forward to speaking with you!