Job Title: L3 Application Support / Production Support 

Location: Charlotte,NC / Plano ,TX / Jerseycity,NJ  (Local Only No relocation - In person Interview )
Work Arrangement: Hybrid 
Client Industry: Banking 
Duration: 12 Months Contract

Must Haves

• Engineering & Development: Strong engineering background with hands-on experience in .NET, C/C++. Ability to read complex code, debug application logic, and build engineering solutions that enhance platform reliability.

• Networking & Security: Deep understanding of DNS, DMZ, Load Balancing (LTM/GTM/F5), Firewalls/Proxy, SSL/TLS, Kerberos, SAML, OAuth2, SFTP, Active Directory.

• Platform & Scripting: Expert in Unix/Linux & Windows troubleshooting; proficient in Python, Shell, Perl, and JavaScript for automation and tooling.

• Monitoring & Observability: Hands-on experience with Splunk, Dynatrace, AppDynamics, AIOps, and Cribl; ability to build dashboards and configure intelligent alerting.

• Middleware & Batch: Strong knowledge of MQ, WebLogic/WebSphere/Apache, Oracle Coherence, Vertica, and Autosys (or equivalent scheduling tools).

• Automation & Infrastructure: Experience with Ansible, OpenShift, and containerized environments to drive configuration management and deployment automation.

Day-to-Day

• Ensure Platform Reliability: Provide hands-on production support for global MSRT platforms, participate in on-call rotations, and lead incident management and root cause analysis to implement permanent fixes.

• Drive Automation & Observability: Build and enhance automation tools (Ansible, Python) to eliminate manual toil. Lead observability initiatives by onboarding applications to SRE tools and configuring proactive monitoring.

• Manage Application Lifecycle: Oversee the full lifecycle of applications including .NET and Java-based deployments, environment configurations, middleware management, and support for weekend maintenance activities (releases, DR exercises, patching).

• Collaborate for Stability: Work closely with development, GIS, network, and business teams to support disaster recovery planning, capacity reviews, and system upgrades, ensuring high availability and performance.

• Lead Process Improvement: Continuously improve production support processes through detailed documentation, automation, and a focus on platform resiliency and scalability.

PLUSES

• Banking or finance 

• Compensation 
• Hourly Rate: 60$-65$ per hour 
  This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

 Benefits: 

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

• About Us
• At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

• Ready to Apply?
• Apply now or reach out to Pritam Palai at pritam.palai@collabera.com for more information. We look forward to speaking with you!