Role: Data Center Technician

Location: Mesa, AZ - 85212 -(On-Site)

Shift time: Rotational Shifts: 12-hours, 6am to 6pm or 6pm to 6am, on a front-half (Sun, Mon, Tues/Wed) or back half (Wed/Thurs, Fri, Sat).  3 day one week and 4 the next

Required:
• Strong technical troubleshooting abilities
• Experience with enterprise networks and infrastructure
• Excellent communication and documentation
• Hardware troubleshooting and remediation experience
• Basic networking knowledge and cable management
• Familiarity with infrastructure equipment (servers, switches, routers)
• Basic understanding of Linux operating systems
• Experience with ticketing systems and documentation
• Ability to work independently in a fast-paced environment

Physical/Work Requirements:
• Ability to lift 40+ pounds and perform physical labor
• Work in various data center conditions (cramped, elevated, noisy)
• Available for 24/7 rotating shifts and on-call support
• Must be able to work flexible schedules based on business needs

Basic Qualifications:
Must Have
High school diploma or equivalent required
• Minimum 2 years of hands-on experience in one or more of the following:
o Data Center Operations
o Computer Hardware Support
o Network Infrastructure
o Technical Troubleshooting
o Infrastructure Cabling
Preferred Qualifications:
• Industry certifications (CompTIA A+, Network+, CCNA)
• Experience with:
o Network troubleshooting tools (VFLs, OTDR, power meters)
o Basic command line interfaces (Linux, Cisco IOS, JunOS)
o Fiber optic and copper cabling standards
o Hardware installation and rack mounting
• Basic scripting knowledge (Bash, Python)
• Understanding of core networking protocols and concepts

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.