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Technical Support Engineer

Contract: San Diego, California, US

Salary Range: 35.00 - 45.00 | Per Hour

Job Code: 367584

End Date: 2026-03-18

Days Left: 27 days, 19 hours left

Job Title: Technical Support Engineer

Location: San Diego, CA, 92121 (Hybrid)

Pay Range: $35/hr - $45/hr.

 

Responsibilities:

  • Maintain and display excellent queue and case management skills.
  • Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
  • Demonstrate personal commitment to quality and customer service.
  • Utilize frontend browser debugging experience.

Required Skills:

  • Demonstrated ability to troubleshoot, resolve, and provide code-level analysis for complex technical issues.
  • In-depth understanding of SaaS products and integrated systems.
    Working knowledge of the components in a web applications stack.
  • Proven ability to coordinate with engineering and escalation teams to resolve customer issues.
  • Hands-on experience in JavaScript, HTML, CSS.
  • Some experience with Generative AI, including foundational understanding of its concepts and applications.

 

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).

Job Requirement
  • JavaScript
  • HTML
  • CSS
  • SQL
  • ServiceNow
  • Snow
  • Troubleshoot
  • software engineer
  • Saas
  • Information technology
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Raushan Kumar
  • raushan.lkumar@collabera.com
Apply Now
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