The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Technical Support Engineer
Contract: San Diego, California, US span>
Salary Range: 35.00 - 45.00 | Per Hour
Job Code: 367584
End Date: 2026-03-18
Days Left: 27 days, 19 hours left
Job Title: Technical Support Engineer
Location: San Diego, CA, 92121 (Hybrid)
Pay Range: $35/hr - $45/hr.
Responsibilities:
- Maintain and display excellent queue and case management skills.
- Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
- Demonstrate personal commitment to quality and customer service.
- Utilize frontend browser debugging experience.
Required Skills:
- Demonstrated ability to troubleshoot, resolve, and provide code-level analysis for complex technical issues.
- In-depth understanding of SaaS products and integrated systems.
Working knowledge of the components in a web applications stack. - Proven ability to coordinate with engineering and escalation teams to resolve customer issues.
- Hands-on experience in JavaScript, HTML, CSS.
- Some experience with Generative AI, including foundational understanding of its concepts and applications.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).
Job Requirement
- JavaScript
- HTML
- CSS
- SQL
- ServiceNow
- Snow
- Troubleshoot
- software engineer
- Saas
- Information technology
Reach Out to a Recruiter
- Recruiter
- Phone
- Raushan Kumar
- raushan.lkumar@collabera.com