The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Product Support
Contract: Charlotte, North Carolina, US
Salary Range: 58.00 - 63.00 | Per Hour
Job Code: 367631
End Date: 2026-03-19
Days Left: 17 days, 16 hours left
Ready to Apply?
Apply now or reach out to Anjesh Singh at anjesh.singh@Collabera.com for more information. We look forward to speaking with you!
Job Title: L2 Production Support Role
Location: Charlotte, NC / Atlanta, GA
Work Arrangement: Hybrid
Client Industry: Banking
Duration: 12-18 Months
Schedule: Monday to Friday, 8 AM – 5 PM EST
Required Skills:
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Experience with enterprise monitoring tools (Splunk, AppDynamics, Dynatrace, etc.)
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Strong Linux/Unix knowledge
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Ability to run SQL and Shell scripts
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Basic understanding of .NET, C#, and SQL Server
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Foundational AWS knowledge (EC2, S3, CloudWatch)
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Experience supporting POS systems, payment gateways, and merchant transaction platforms
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Exposure to AI-enabled productivity tools (e.g., Copilot)
Nice to have Skills:
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Production support experience in payments domain
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JavaScript knowledge
Compensation
Hourly Rate: $58 - $63 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
About Us
At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Ready to Apply?
Apply now or reach out to Anjesh Singh at anjesh.singh@Collabera.com for more information. We look forward to speaking with you!
Job Requirement
- Production Support
- L2 Production Support
- Application Support
Reach Out to a Recruiter
- Recruiter
- Phone
- Anjesh Singh
- anjesh.singh@collabera.com
Apply Now
Apply Now
