• Customer Service
• Software Knowledge
• Organization

OVERVIEW:

• Under direction of a more Senior Project Manager, manages multiple small-sized projects. Manages changes to project scope, schedule and costs, using appropriate verification techniques to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan and facilitate customer acceptance.

PRIMARY RESPONSIBILITIES:

• Under direction of a more senior Project Manager, manage multiple small projects. Ensure familiarity with scope and project objectives and establish clear rules and responsibilities for project team members. Projects may be of a technical and/or non-technical nature.
• Develop project plan, forecast and schedule. Work with stakeholders to record detailed project requirements, constraints and assumptions to establish project deliverables, using requirement gathering techniques (e.g. planning sessions, brainstorming, focus groups) and the project charter.
• Ensure plans for assigned projects include work breakdown, project organization chart, cost/budget and communication, risk, quality and resource plans.
• Communicate project plans to affected parties to ensure a common understanding, set expectations and align stakeholders and project team members.
• Ensure execution of tasks defined in the project plan to achieve the project goals. Execute all parts of the project plan and manage the budget/forecast.
• Monitor and control project work including change controls.
• Measure project performance utilizing appropriate tools and techniques to monitor progress, identify and quantify variances; complete any required corrective actions and communicate to all stakeholders.
• Implement approved actions and workarounds required to mitigate project risk events. Improve project team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation; ensure project efficiency and boost morale.
• Support larger project initiatives working under direction of higher management.
• Under direction of more senior Project Manager, manages smaller projects, responsibility for the projects include all aspects from initiation to close. Must be familiar with system scope and project objectives, as well as the role and responsibility of each team member, to effectively coordinate team activities.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  
  

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelors degree and a minimum of 2 years proven general management, project analysis or project management experience, including a minimum of 1 years project management experience,
  OR in lieu of a degree,
• A combined minimum of 4 years higher education and/or work experience, including a minimum of 2 years proven general management, project analysis
• or project management experience, of which a minimum of 1 years is project management experience.
• Proficiency with personal computers as well as pertinent software packages.