• Collaboration
• Metrics driven
• Servant leadership

OVERVIEW:

• Provides servant-leadership and mentorship to multiple cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban and Extreme Programming (XP).
• Strengthens understanding of effective practices, theories and techniques to support continuous improvement. Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement.
• Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.
  
  

PRIMARY RESPONSIBILITIES:

• Utilize a broad knowledge base of agile practices including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD),
• Test-Driven Development (TDD), continuous integration, pairing, information radiators, etc., to help create high performing teams.
• Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives.
• Curate team-level coaching content used to guide teams regarding agile practices.
• Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment.
• Help the teams gain transparency into their workflow through appropriate use of information radiators.
• Address blocking issues that are beyond the teams authority, or require support from other teams, so the teams remain focused on achieving their goals.
• Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization.
• Provide mentorship to less experienced Scrum Masters.
  Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
  
  

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelors degree and a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years higher education and/or work experience, including a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience.
  
  

EDUCATION AND EXPERIENCE PREFERRED:

• Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment).
• Prior experience fostering team self-organization and continuous improvement.
• Knowledge of Agile and Lean principles and practices.
• Experience developing/managing digital capabilities.
• Understanding of Design Thinking principles.
• Strong verbal and written communication skills.
• Prior experience leading through influence.