The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Client Support Services Specialist
Contract: Jersey City, New Jersey, US
Salary Range: 50.00 - 55.00 | Per Hour
Job Code: 368080
End Date: 2026-04-10
Days Left: 11 days, 15 hours left
Pay Rate - $50-$55/hr
Responsibilities:
- Serve as main contact point for the network and help resolve all issues related to the USD/CAD clearing business.
- Support the overall day to day business relationships Network USD and CAD Network Clearing Clients at an account level.
- Coordinate with various stakeholders in the business as required.
- Drive processing efficiency by improving the overall USD straight through processing rate over 95% at the client level.
- Drive customer satisfaction by working closely with our clients to improve the service provided to them.
- Escalate service level inquiries as appropriate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.
Job Requirement
- Clearing
- Clearance
- payments
- client service
- Client Service specialist
- Investigations
- middle office
- investigation analyst
Reach Out to a Recruiter
- Recruiter
- Phone
- Anjali Tiwary
- anjali.tiwary@collabera.com
Apply Now
Apply Now
