Position: Data Center Operations Technician
Industry: Data Centers
Type: 6 months contract to hire
Location: Ashburn, VA (fully on-site)
Shift Timings: 9:30 PM EST till 7:30 AM EST (5 days/week)

Day to day:

• Provide technical support to end users by identifying, researching, and resolving technical issues.
• Respond to telephone calls, emails, and personnel requests for technical support.
• Document, track, and monitor problems to ensure timely resolution.
• Assist the ID team within new data center builds and support efforts in handing off racks.
• Run workflows to ensure links and connections are operational and collaborate closely with networking fields.

Must haves:

• Open to working night shifts (approximately 9:30 pm - 7:30 am).
• 1-3 years of experience in the field or a related area.
• Experience with driver repairs, dry-work, and break-fix tasks.
• Familiarity with computer hardware.
• At least 1 year of experience in a data center environment.
• Ability to lift up to 40 lbs.

• CompTIA A+ Certification.
• CompTIA Server+ Certification.
• CompTIA Network+ Certification.
• Basic understanding of networking troubleshooting, including DHCP/Static IP, single mode/multimode fibers, and checking server connections.

Salary and Compensation:
The hourly rate for this position is between $23 - $25 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).