You must be already residing within 30 miles of either Baltimore, MD or Irving, TX to apply to this job.

Position: API Engineer
Industry: Financial Services
Type: 6 months contract (high possibility of extension/conversion)
Location: Baltimore, MD 21224 / Irving, TX 75062

Day to day:

• Design, develop, and maintain backend APIs using TypeScript and GraphQL
• Build event-driven integrations using Apache Kafka to process real-time telephony and contact center events
• Develop and deploy services using AWS cloud services
• Integrate APIs with contact center platforms during the migration from Avaya-to NICE
• Collaborate with telephony engineers, platform teams, and product stakeholders
• Participate in architecture discussions around API design, messaging patterns, and microservices
• Ensure systems are secure, scalable, and highly available
• Troubleshoot integration issues across APIs, event streams, and telephony platforms
• Contribute to CI/CD pipelines, monitoring, and operational improvements

Must haves:

• Strong experience building APIs with TypeScript
• Hands-on experience with GraphQL API development
• Experience with event-driven architecture using Apache Kafka
• Experience building and deploying services in AWS
• Experience designing scalable backend systems and microservices
• Strong understanding of API design, REST/GraphQL patterns, and integration architectures
• Ability to work hands-on with production systems and troubleshooting

• Experience integrating with contact center or telephony platforms
• Experience with Avaya-or NICE
• Familiarity with real-time communication systems or call routing
• Experience with observability tools and distributed system monitoring

Salary and Compensation:
The hourly rate for this position is between $60 - $70 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).