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Digital Lab Email Specialist
Contract: North Chicago, Illinois, US span>
Salary Range: 40.00 - 45.00 | Per Hour
Job Code: 368271
End Date: 2026-04-24
Days Left: 21 days, 6 hours left
To Discuss more about this job opportunity, please reach out to Deepak Arya LinkedIn URL www.linkedin.com/in/deepak-arya-8a79aa22a , email your updated resume at Email deepak.arya@collabera.com. Thank you!
Pay Range: $40 to $45 per hour.
Position Details:
Industry: Pharmaceutical
Contract Duration: 08 Months by the end of this year (Possibility of Extension)
Job Mode: Hybrid (Tue, Wed, Thru – Onsite and Mon, Fri – Remote)
Job Description:
We’re seeking a Digital Lab Email Specialist to join our Patient Services (APS) CRM Digital Lab team. In this role, you’ll be responsible for building and authoring email content for APS marketing teams, supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care.
Responsibilities include:
- Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies
- Share best practices with key partners: projectmanagers, marketers, and creative agencies
- Partner with the appropriate creative agency when any design files need updating
- Route emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Projectoriginator for review process and functional testing in a highly regulated environment
- Proof and QC all email projects thoroughly and with meticulous attention to detail
- Maintain email inventory (templates, modules, and assets such as images and iconography)
- Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap
- Leverage dynamic capability in knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segments
- Escalate email content tool platform issues to the Email Product Owner
Troubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member. - Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc.
Qualifications:
- Bachelor’s Degree in Graphic Design, Business or Marketing.
- 3–5 years of hands-on experience in email marketing, including content creation, testing, and deployment (experience with Knak, Figma, Photoshop preferred).
- Knowledge of email development fundamentals including HTML/CSS and email rendering tools such as Email on Acid
- Strategic mindset with attention to detail and a strong ability to exceed stakeholder expectations.
- Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
- Excellent written, verbal, and interpersonal communication skills
- Experience in Pharma, or heavily regulated industry, preferred but not required.
Skills:
- Positive “all for one” approach to team deliverables and priorities.
- Executes with minimal guidance, takes initiative
- Builds strong relationships to enable higher performance.
- Learns, fast, grasps the “essence” and can change course quickly where indicated.
- Raises the bar and is never satisfied with the status quo, always seeks to innovate
- Creates a learning environment and is open to suggestions.
- Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401 k retirement plan, life insurance, long term disability insurance, short term disability insurance, paid parking public transportation, paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable
Job Requirement
- Marketing Automation
- Email Templates
- Email Marketing
- HTML
- CSS
Reach Out to a Recruiter
- Recruiter
- Phone
- Deepak Arya
- deepak.arya@collabera.com