The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Escalation Speciality
Contract to Hire: St. Louis, Missouri, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 368383
End Date: 2026-04-30
Days Left: 27 days, 15 hours left
Job Details:
Title: Escalations Representative
Client: Banking
Work Locations (Hybrid): St. Louis, MO, 63103 (Hybrid – 1 week onsite / 1 week remote)
Duration: 06 months of contract | (Based upon performance, could be possibility of extension or hire)
Pay Range: $23/Hr to $25/Hr
Shift: Monday - Friday | 7:30 AM – 4 PM CST
(Occasional coverage until 5:00 PM CST)
Role Overview:
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In this role, you will support the Escalations team within Enterprise Complaints & Product Services.
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You will be responsible for handling complaint intake, ensuring accurate data capture, and supporting regulatory reporting processes.
Required Skills & Experience:
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6 months – 1 year of brokerage or FINRA-related experience
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Strong communication and customer service skills (professionalism & empathy)
- Experiences with these tools - 1) Smart station 2) BETA 3) SVP 4) Client link
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Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
- Smart station
- BETA
- SVP
- Client link
- brokerage
- FINRA
- client services
- escalations
- complaint specialist
Reach Out to a Recruiter
- Recruiter
- Phone
- Mebin Joseph
- mebin.joseph@collabera.com
Apply Now
Apply Now
