Job Title: Mac OS Engineer

Location: Newark, DE ; Jacksonville, FL
Work Arrangement: 3 day in office with 2 day WFH
Client Industry: Banking 
Duration: 12 -18 months Contract 
Schedule:  Monday to Friday 

 

We are seeking a highly skilled Mac Systems Engineer with 5+ years of hands-on experience managing macOS in large-scale, security-focused environments. The ideal candidate understands the unique demands of engineering, software development, and creative/production workflows, and can deliver secure, automated, and resilient Mac management solutions across a diverse and technically sophisticated user base.

This role requires exceptional communication skills, strong systems thinking, and the ability to present technical solutions professionally to peers, leadership, and end users. You will partner closely with product owners, developers, designers, and security specialists to deliver world-class experiences on a hardened, enterprise-ready Mac platform.

Day to Day:

Mac Platform Engineering & Security

• Architect, deploy, and support secure macOS environments adhering to enterprise security, compliance, and privacy standards.
• Implement and maintain device hardening, configuration baselines, security controls, and compliance reporting (MSCP, CIS benchmarks, NIST guidance, Zero Trust principles).
• Manage and optimize large Mac fleets (1000+ devices) using modern management tools such as JAMF Pro, VMware Workspace ONE/AirWatch, InTune, Puppet, or Munki.
• Develop, test, and execute deployment plans for OS upgrades, application rollouts, and configuration changes—ensuring minimal user impact.
• Create and maintain detailed runbooks, SOPs, documentation, and training materials.

Automation, Troubleshooting & Systems Support

• Use strong diagnostic skills to investigate and resolve complex issues related to macOS, networking, authentication, and app performance.
• Use scripting (Bash, Python, Ruby, or similar) to automate workflows, enforce policies, and streamline support operations.
• Demonstrate proficiency with the macOS command line, filesystem, POSIX permissions, and ACLs.
• Perform advanced troubleshooting of DNS, certificated, directory services, Kerberos, 802.1X, VPN, and other core infrastructure services that support secure Mac operations.
• Work within a ticketing system to provide timely updates, resolution summaries, and clear communication.

User Experience & Collaboration

• Deliver exceptional customer experiences with strong problem-solving skills, patience, and clear, empathetic communication.
• Clearly articulate technical solutions to both technical and non-technical audiences.
• Collaborate with multidisciplinary teams while remaining self-directed and organized.
• Report status updates, issues, and project progress accurately and on schedule.

• 5+ years’ experience supporting and securing macOS in enterprise or highly regulated environments.
• Expertise with JAMF Pro (Casper Suite), Workspace ONE, InTune, or similar MDM/EMM tools.
• Strong knowledge of:
• macOS security best practices
• Software packaging and automated deployment
• DNS, DHCP, LDAP, Kerberos, 802.1X
• Network troubleshooting and analysis
• Experience with scripting languages: Bash, Python, Ruby, Swift, or Go (bonus).
• Proficiency with remote tools: SSH, VNC, RDC, NoMachine, and related technologies.

Hourly Rate: 65$-68$ per hour 
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

 

Apply now or reach out to Ashwini Pawar at ashwini.pawar@collabera.com for more information. We look forward to speaking with you!