Job Title: Knowledge Content Manager

Location: Charlotte, NC/Jacksonville, FL/Chandler, AZ

Work Arrangement: Hybrid

Client Industry: Banking/Finance
Duration: 12 – 18 months CTH

About the Role

We are hiring a Knowledge Content Manager to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking companies in the U.S.

What We’re Looking For:

• Highly organized with strong written and verbal communication skills.
• Ability to translate technical concepts into user-friendly content for non-technical audiences.
• Fast learner, with the ability to adapt to new tools and processes.
• Strong collaboration skills with the ability to work across technical and non-technical teams.
• Excellent editing and proofreading abilities.
• Experience with ServiceNow.
• Experience with M365 applications, Intune, Copilot
• Create and maintain knowledge content in KMS Lighthouse.
• Migrate content from KMS to ServiceNow.
• Familiarity with Agile methodologies and tools like Jira/Kanban.

Compensation

Hourly Rate: $60 - $65/hr
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits: 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. 

Ready to Apply?

Apply now or reach out to apexa.maru@collabera.com for more information. We look forward to speaking with you!