Job Title: Jira SME

Location: Charlotte, NC

Work Arrangement: Hybrid

Client Industry: Banking

Duration:12-18 Months (Possibility of Full-Time Conversion)

About the Role:

We are seeking a Jira SME with a Scrum Master background to support a large-scale enterprise technology environment. This position is heavily focused on Jira reporting, data analysis, and executive-level insights, rather than managing agile ceremonies or teams.

Key Responsibilities: 

• Own and manage internal reporting across multiple global teams (US, EMEA, LATAM)
• Build and maintain Jira dashboards, reports, and Kanban boards
• Track and visualize team productivity (hours worked, project contributions, etc.)
• Analyze Jira data to highlight team performance and business value
• Present insights to senior leadership to support strategic decisions and funding
• Configure and set up Jira projects from scratch (administrative level)
• Act as a Jira subject matter expert, understanding the impact of changes and advising stakeholders
• Collaborate with cross-functional teams to gather requirements and optimize reporting

What We’re Looking For:

• 5+ years of advanced Jira reporting and dashboarding experience
• Strong experience with Jira administration (project setup, workflows, configurations)
• Hands-on experience with Kanban methodologies
• Strong analytical and reporting skills
• Ability to interpret data and provide meaningful insights
• Excellent communication and presentation skills (executive-level exposure)
• At least 1 prior experience as a Scrum Master

Compensation:

Hourly Rate: $60 – $65 per hour

This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

Ready to Apply?

Apply now or reach out to mritunjay.kumar@collabera.com at 973 381 7213 for more information. We look forward to speaking with you!