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Customer Service Specialist
Contract: Minneapolis, Minnesota, US
Salary Range: 29.00 - 33.00 | Per Hour
Job Code: 368687
End Date: 2026-05-14
Days Left: 28 days, 22 hours left
Client: Banking Client
Job Title: Documentation Support (Customer Service)
Location: 2 Locations
1. El Monte, CA 91731
2. Minneapolis, MN 55415
Job duration: 06 months (Possible Extension/Conversion)
Pay Range: On an hourly basis
1. ($27-$29) for Minneapolis, MN
2. ($31-$33) for El Monte, CA
About the Role:
- We are looking for a detail-oriented professional to support customer documentation and compliance processes.
- This is a non-voice, email-based role where you will reach out to customers to collect and verify information related to financial transactions.
What We’re Looking For:
- Good communication skills (email-focused)
- Strong attention to detail and accuracy
- Ability to follow structured processes
- Comfortable working on repetitive, high-volume tasks
- Basic computer skills (Excel, Outlook, data entry)
Nice to Have:
- Experience in banking, financial services, or loan processing
- Background in data entry, documentation, or back-office operations
- Exposure to CRM or case management tools
What You’ll Do:
- Send email requests/forms to customers to collect transaction details
- Verify customer and transaction information for accuracy
- Follow up via email or phone to gather missing details
- Perform data reconciliation and documentation updates
- Maintain accurate records in internal systems
- Handle high-volume, repetitive tasks with strong attention to detail
Benefits:
- The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).
Job Requirement
- Customer Support
- Banking
- Finance
- Document
- Verification
Reach Out to a Recruiter
- Recruiter
- Phone
- Mradul Khampariya
- mradul.khampariya@collabera.com
Apply Now
Apply Now
