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Documentation Specialist

Contract to Hire: Minneapolis, Minnesota, US

Salary Range: 28.00 - 29.00 | Per Hour

Job Code: 368838

End Date: 2026-05-21

Days Left: 27 days, 15 hours left

Note:
  • The position is Onsite (No Work from home).
  • This role is 100% Email based role. There is Zero Customer Contact in this role.
Position Details:
  • Position: Transactions Coordinator / Documentation Specialist
  • Industry: Banking/Financial Services
  • Job duration: 6 months (Possible Extension)
  • Location: Minneapolis, MN 55415 (Onsite - No Work from home)
  • Training and Work Schedule: 40 hours/week - Monday-Friday
  • Interview Process: In-Person Interview - 30 minutes
  • Pay Range: $28-29/hour
  • Pay Structure: Bi-Weekly Pay - Once every two weeks
  • Tentative Start Date: 05/04/2026 OR 5/11/2026 OR 5/18/2026
Project Scope:
  • Supports regulatory compliance efforts by responding to, collecting, and documenting customer-provided information.
  • Serves as a critical liaison between customers, internal service teams, and compliance partners to ensure timely, accurate fulfillment of information requests related to qualifying transactions.
  • Responsible for delivering a professional customer experience while adhering to strict documentation, quality, and regulatory standards.
Job Duties:
  • Send and manage email communications via Outlook.
  • Conduct client outreach and follow-ups (email only).
  • Send acknowledgments (potentially via Docusign).
  • Track and update cases in a proprietary case management system.
  • Maintain accurate records of Outreach, Responses, and Follow-ups.
  • Attach documentation and maintain audit-ready records.
Required Skills:
  • Strong attention to detail.
  • Ability to follow structured processes.
  • Comfort with email-based communication.
  • Experience handling High-volume tasks and Repetitive workflows.
Nice to Have Skills:
  • Banking or financial services background.
  • Documentation experience.
  • Case management or CRM exposure.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

Job Requirement
  • Documentation
  • Document
  • Email Communication
  • Documentation Specialist
  • Loan Documentation
  • Mortgage Documentation
  • Outreach
  • Transactions Coordinator
  • Email Support
  • Chat Support
  • Customer Support
  • Client Support
  • Title Documentation
  • MS Office
  • Communication
  • Loan Documentation Processor
  • Loan Doc Specialist
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Indranil Kundu
  • indranil.kundu@collabera.com
Apply Now
Apply Now
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