Job Title - Global Account Manager 

Location – Hayward, CA 94545 or Tualatin, OR 97062 

Job Type – Full-Time/ Permanent 

Salary - 85K - 90K per annum

WHY 

Client is expanding its portfolio and requires a dedicated strategic lead to manage and scale operations for our newest high-value client accounts. 

MISSION 

You will serve as the primary liaison between company and our global clients, ensuring the seamless execution of complex international and domestic logistics strategies while driving operational excellence across the entire supply chain. 

DAY TO DAY 

• Oversee end-to-end move management for global shipments, coordinating between domestic trucking, ocean/air freight forwarders, and 3PL providers. 

• Monitor and optimize import operations, ensuring all documentation and customs requirements are met to maintain fluid "door-to-door" delivery timelines. 

• Act as the central point of contact for client stakeholders, providing real-time updates and proactive problem-solving for logistical bottlenecks. 

• Collaborate with internal operations teams to refine 3PL workflows and ensure domestic distribution meets company’s high-performance standards. 

MUST HAVES 

• 5+ years of experience in a logistics or transportation leadership role, such as a 3PL Operations Manager or Freight Forwarding Lead. 

• Deep subject matter expertise in Import/Export operations, including a strong grasp of international shipping regulations and freight documentation. 

• Proven track record in 3PL and domestic freight management, with the ability to navigate both local trucking and global supply chain challenges. 

• Advanced relationship management skills, with the professional presence required to service and retain enterprise-level global clients. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.