Position Details:
Business Execution Consultant – Contingent
Location: Charlotte, NC / Shoreview, MN (Hybrid)
Client: Leading Banking Enterprise
Duration: 6+ Months(Potential Extension)
Work Model: Hybrid (3 Day Onsite / 2 Day Remote)
Pay Rate: $49/hr – $53/hr on depending on experience
Benefits: Not available for this contract position at this time.

Job Overview:
We are seeking an experienced Business Execution Consultant to support strategic workforce management and operational transformation initiatives within a large enterprise banking environment.

This role will partner with cross-functional business, operations, and technology teams to support workforce management implementations, process improvement initiatives, workflow documentation, testing activities, and operational assessments across Payments functions.

The ideal candidate will have strong documentation, facilitation, process improvement, and stakeholder management experience, preferably within banking or enterprise operations environments.

Key Responsibilities
Workforce Management & Verint Rollout
Support implementation and rollout activities for Verint Workforce Management solutions
Assist with system configuration, testing, validation, and deployment support
Create user guides, SOPs, process documentation, and training materials
Coordinate with business stakeholders to ensure successful adoption
Process Improvement & Transformation
Support process improvement initiatives across operational teams
Analyze current-state workflows and identify optimization opportunities
Facilitate workshops, stakeholder meetings, and discovery sessions
Develop process maps, templates, and operational documentation
PowerApps & PEGA Initiatives
Support ongoing PowerApps and PEGA-related projects
Participate in UAT testing, defect tracking, and implementation activities
Assist with process redesign and workflow enhancement efforts
Collaborate with technical and business teams to support rollout activities
Payments Workforce Management
Assess workforce management processes across:
Lockbox
ACH
Wires
Sanctions Screening
Conduct stakeholder interviews and gather operational data
Develop reporting templates and operational assessments
Recommend short-term and long-term strategic solutions

Required Qualifications:
6+ years of experience in:
Documentation
Meeting Facilitation
Workshop Facilitation
Strategic Thinking
Strong verbal and written communication skills
Experience supporting enterprise operational initiatives
Ability to manage multiple workstreams in fast-paced environments
Strong stakeholder management and collaboration skills

Preferred Qualifications:
Experience with Verint Workforce Management
Knowledge of PowerApps and/or PEGA platforms
Banking or financial services industry experience
Continuous Improvement or Lean Six Sigma exposure
Project Management experience
Experience supporting operational transformation initiatives

Required Skills:
Documentation & SOP Creation
Meeting & Workshop Facilitation
Strategic Thinking
Process Improvement
Stakeholder Management
Testing & UAT Coordination
Operational Assessments
Communication Skills

Nice to Have:
Lean Six Sigma
PowerApps
PEGA
Workforce Management Solutions
Banking Operations Knowledge

Interview Process:
1 Round Virtual Interview
Approximately 45 Minutes