Job Title - Data Center Technician I

Pay Range - $20 - $23/hr

Day to Day in the role (responsibilities): 

• Perform hardware break-fix on a variety of components and conduct network troubleshooting to resolve operational incidents that impact service availability. 

• Install, rack, and cable new equipment, while also finding innovative solutions to complex problems within the data center. 

• Participate in a primary responder rotation and provide after-hours support to monitor infrastructure, coordinate incident response, and escalate issues to senior technicians and management as needed. 

• Contribute to a culture of safety by safely moving and lifting equipment, including the ability to lift up to 35 pounds alone and participate in group lifts for heavier items (36+ pounds). 

• Work in a variety of environments, including cramped, elevated, and noisy areas, while performing physical tasks such as bending, stretching, and ascending ladders. 

• Assist in training and onboarding new team members, sharing your knowledge and helping to foster a collaborative team environment. 

• Travel within the regional work area using your own reliable vehicle to respond to various data center locations.  

Possible shift durations: 
Sun - Wed (6:00AM to 4:30PM) 
Sun - Wed (7:30AM to 6:00PM) 
Sun - Wed (6:00PM to 4:30AM) 
Sun - Wed (7:30PM to 6:00AM) 
- 
Wed - Sat (6:00AM to 4:30PM) 
Wed - Sat (7:30AM to 6:00PM) 
Wed - Sat (6:00PM to 4:30AM) 
Wed - Sat (7:30PM to 6:00AM) 

Must Haves:  

• Proven experience with hardware break-fix and network troubleshooting. 

• Familiarity with computer software and network hardware. 

• Experience working in uncomfortable or cramped environments. 

• The ability to work independently and as part of a team, demonstrating strong work prioritization and organizational skills. 

• A valid driver's license and a reliable personal vehicle for regional travel. 

• Willingness to work a flexible schedule, including a 4-day, 10-hour shift rotation, and be available for on-call duties and after-hours support.  

Plusses:  

• Previous experience working with cooling systems. 

• Experience in a 24/7 data center environment. 

• Certifications such as CompTIA A+ or Network+. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.