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Technical Support Technician

Contract: Frederick, Maryland, US

Salary Range: 20.00 - 24.00 | Per Hour

Job Code: 369600

End Date: 2026-06-20

Days Left: 25 days, 23 hours left

Company: E-commerce Industry
Job Title: Technical Support Technician
Employment Type: Contract (6+ Months)
Location: Frederick, MD (Onsite – 5 Days/Week)
Shift: Morning Shift : 8AM EST - 5:00 PM EST
Schedule Options: Monday to Friday

Pay: $20-$24/hr

 
Key Responsibilities:
 
 
Infrastructure & Deployment
  • Monitor incoming tickets, project requests, and change orders.
  • Plan and implement assigned projects following established processes and standards.
  • Estimate project requirements including time, resources, and cost.
  • Follow all change management procedures throughout project execution.
Physical Network & Hardware Work
  • Deploy and maintain structured cabling and network hardware.
  • Work hands-on with vendors for installations and ensure quality of work.
  • Troubleshoot cabling, network connections, and physical components during deployment.
Cross-Functional Collaboration
  • Collaborate with Network TPMs, engineers, and internal teams.
  • Provide clear and timely updates to all stakeholders.
  • Stay current with new technologies, hardware, and process updates.
Safety & Standards
  • Maintain strict adherence to safety, security, and data center operational standards.
  • Lift, rack, and move equipment weighing up to 40 lbs as required.
Required Qualifications
  • 2+ years of cabling and networking experience.
  • 1+ year of experience working in a data center environment (or similar hands-on hardware environment).
  • Basic understanding of IT hardware, servers, and network components.
  • Strong understanding of TCP/IP networking fundamentals.
  • Ability to lift and rack equipment up to 40 lbs safely.
  • Strong communication skills and ability to follow detailed work instructions.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

Job Requirement
  • Cabling
  • TCP/IP
  • Fiber Optics
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vaibhav Kumar
  • vaibhav.dkumar@collabera.com
Apply Now
Apply Now
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