• 1-2 years of relevant working experience, preferably in a data center or critical infrastructure environment.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
• Willingness to learn and adapt quickly, as most monitoring and ticketing tools are in-house and will be taught on the job.
• Excellent soft skills to interact with various customers and stakeholders.
• Dependability and commitment to working a rotating shift schedule, including long/short weeks and 12-hour shifts.
• Comfortable working in a highly operational, monitoring-focused environment.
• Basic hardware, infrastructure, or networking exposure.

Range: $30-35/hr

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.