Industry:  Insurance  

Position: System Analyst  

Type: Contract to Hire  

Duration: 6  Months  

Location: Charlotte, NC 

Job Duties:   

• Assist in configuration of company applications based on business requirements  
• Interpret business needs and translate them into documented business, functional and technical requirements  
• Work with business stakeholders to provide advice and guidance  
• Assist in system analysis, design, development, and testing activities  
• Assist in the preparation of, and maintenance of training material  
• Play a part in ongoing support, particularly in the use of the insurance and sales platforms  
• Participate in business meetings and answer system related questions, provide feedback on program functions and effectiveness  
• Analyze and resolve configuration issues in a timely manner  

SKILLS / KNOWLEDGE / ABILITIES 

• The ideal candidate will have a customer-focused approach and should possess a high level of analytical and problem-solving skills. The ability to balance multiple work-streams, with changing priorities in a highly collaborative environment is desired.  
• Work well within their own team, individually, and other teams.  
• Good work ethic  
• Well organized  
• Able to work independently and meet project deadlines  
• Strong critical thinking skills  
• Prior programing/scripting knowledge is a plus, but not required  
• Experience with SalesForce, Insurance administration systems or sales platforms a strong plus, but not required  

Communication skills  

• Strong communications acumen with an ability to build rapport across many functions within and with key third parties.  
• Solid written/verbal communication, presentation, and interpersonal skills   

 Abilities  

• Strong organizational, detail orientation and relationship management skills are a must for this position   
• Able to work independently and prioritize work in a fast-paced environment while meeting deadlines.  
• Not afraid to get their hands dirty in an entrepreneurial environment when an “all-hands-on-deck” mentality is needed  
• Willingness and ability to work under pressure and meet deadlines  
• A desire to learn new concepts, seek challenges, possess an inquisitive mindset, and excel in a fast-paced, collaborative environment  
• Able to approach problems in a structured manner and not get overwhelmed  
• Someone who likes to build and innovate  
• Strong arithmetic skills, as well as strong research, analysis, and creative problem solving to business issues.  

 Industry focused / Technical skills  

• Basic knowledge (or desire to learn) of mutual funds, annuities, life insurance, retirement investment products, securities, and third-party distribution  
• Ability to leverage sales enablement technology, training and tools with proficiency (or ability to learn) in key technology platforms: Office suite: PowerPoint, Excel, Word, Outlook, Teams, Sharepoint; Tableau, Salesforce Platform