Customer Service Representative

Contract to Hire: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 328067

End Date: 2023-02-11

Job Status: Expired

This Job is no longer accepting applications

Job :: Customer Service Representative :: Austin, TX

Preferred Location with Medicare/Healthcare/Insurance Background:

Roles and Responsibiliites:

  • Communicate with third parties, clients, providers, and update and maintain various systems/tools per standard process documentation.
  • Execute transactions without minimal direction, enter data and retrieve information from group specific system.
  • Answer calls from Providers, clients and Third Parties. Verify and update other insurance coverage. Communicate with clients regarding insurance coverage and Program benefits.
  • Respond to various requests for information, as needed. Escalate to supervisor as appropriate Follow established policies, procedures and methods.
  • Meet established goals and objectives. All other duties as assigned

Basic Qualifications - High School Diploma or GED- Call Center Experience

Job Requirement
  • Call enter
  • Inbound calling
  • Outbound calling
  • Medical
  • Medicare
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
  • 9739937245
This Job is no longer accepting applications
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