Key Responsibilities:

• Extensive Controls/automation experience.

• Excellent communication skills.

• Willing and able to travel across the continental USA and Canada (valid passport, trustworthy as they are booking travel , rental cars, meals etc)

Responsibility:

• Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support.
• Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
• Prepare upgrade plans for the customer’s systems and deliver them to the customer.
• Follow all technical procedures and tools for Global Service.
• Provide technical review of orders for clients and any other proposals that are requested to perform.
• Analyze technical risk of expansion projects and upgrades.
• Attend technical training that includes systems and instruments, as well as application, process control, communication, and safety.
• Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
• Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
• Perform system testing, factory acceptance testing (FAT) and develop test documents.
• Document preparation and obtain customer's approval per document specification and schedule.
• Coordinate with factory for product related issues and resolve. 

Required:

• B.S. Degree in Engineering is preferred.
• Minimum of two years of industrial experience preferred or graduate with process control engineering experience
• Strong knowledge of field instrumentation, control devices, and motor controls required.
• Process control experience within with paper industry experience preferred.
• Strong troubleshooting skillset for evaluating root cause and addressing technical issues with long term solutions in mind.
• PLC Systems preferred.
• Strong computer skills including systems deploying VMWare.
• Experience with Ethernet networks including configuration of switches, routers and VLANs.
• Experience with Industrial Communication Protocols including Modbus TCP\IP and Ethernet IP.
• Experience with control loop tuning and performance evaluation tools
• Strong written and verbal communication skills.
• Additional skills needed: self-directed, flexible, self-learner, multitasking, results driven, safety focused.