Customer Service Representative

Contract: Annapolis, Maryland, US

Salary: $22.00 Per Hour

Job Code: 346561

End Date: 2024-04-06

Job Status: Expired

This Job is no longer accepting applications

URGENT HIRING for AVIATION CUSTOMER SERVICE at ANNAPOLIS, MD at $22/hr. 

Job Description:
  • This role is responsible for striving to create a cooperative atmosphere where knowledge is shared amongst team members. 
  • Our Aircraft Operations Contractor provide business aviation customers with the tools, information, and empowerment they need to effectively satisfy aviation customer requests.

Primary Responsibilities:
• Responsible for interacting with business aviation customers (pilots, dispatchers, flight operations, air traffic control) via telephone and email exchanges.
• Relay sensitive aviation messages.
• Provide logistical assistance for flight crews.
• Provide customer account, software, troubleshooting, and training support.
• Provide technical assistance pertaining to multiple aviation platforms.
• Coordinating quarterly training and sometimes additional training sessions.
• Facilitating processes pertaining to expense reimbursement.
• Assisting in managing a 24/7 scheduling system.
• Task based assignments creating service tickets or otherwise managing the task to resolution.
• Office duties including managing office supplies and troubleshooting basic software.
Job Requirement
  • aviation messages
  • air traffic control
  • troubleshooting
  • flight operations
  • AVIATION
  • CUSTOMER SERVICE
  • Aircraft Operations
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vinita Pai
  • vinita.pai@collabera.com
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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