Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 346866

End Date: 2024-04-18

Job Status: Expired

This Job is no longer accepting applications
Title: Customer Service Representative
Location: Austin, TX 78727 (Oniste)
Duration: 9+ Months
Pay Range: $18-$20 an hour
 
Responsibilities:
  • This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
  • Assists with problem resolution, as needed.
  • Responds to phone inquiries in a prompt, courteous and concise manner.
  • Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call Center units as needed.
  • Meets individual performance standards.
  • Performs other duties as may be assigned by management.
  • Attains and maintains strict required attendance and performance metrics. 
Job Requirement
  • Healthcare Insurance
  • Medicaid market
  • Call Center Experience
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Dineshkumar Virwani
  • dinesh.virwani@collabera.com
  • 5124254016
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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