PR:$85/hr-$90/hr

About the Role:

• We are looking for an Okta Operations Lead to join our Identity Engineering team. The primary responsibility of this role is to project manage and implement client Single Sign-On (SSO) solutions using Okta.
• The Okta Operations Lead will work closely with Relationship Management and client technical teams to ensure successful setup, troubleshooting, and maintenance of the SSO solutions.

Responsibilities: 

• Project manage and implement client SSO solutions
• Coordinate meetings with clients and technical teams
• Plan data exchange and testing with clients Troubleshoot any setup issues that arise 
• Manage upgrades to Okta widget
• Keep track of Okta changes and escalate decisions on new features
• Update settings changes and expired certificates 
• Onboard clients to Snowflake by running scripts
• Ad-hoc creation of Okta applications and authorization servers
• Act as 1st level Subject Matter Expert (SME) and triage support tickets for the engineering team Work on support tickets during business hours
• Suggest enhancements to automation and support processes
• Support Legacy SSO issues and generic maintenance

Education Qualification:

• Bachelor's degree in Computer Science, Information Technology, or related field

Required Skills: 

• Expertise with Okta Administration
• Strong knowledge of SSO, SAML2, OIDC, and OAuth protocols
• Strong problem-solving skills
• Project management skills are a plus