Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 347938

End Date: 2024-05-05

Days Left: 1 days, 23 hours left

  • About the Role: We are seeking a Customer Service Representative to provide unbiased assistance to Medicaid Providers in Austin, TX.
  • This role involves answering questions regarding eligibility, medical claims status, and other program inquiries. The ideal candidate must be available for any 8-hour shift between 7 am to 7 pm.
  • Responsibilities:
  • Assist Medicaid Providers with inquiries in a prompt, courteous, and concise manner Document all interactions in clear online logs
  • Transfer callers to other Call Center units when necessary
  • Meet individual performance standards
  • Perform other duties as assigned by management
  • Maintain strict attendance and performance metrics
  • Education Qualification: High school diploma or equivalent
  • Required Skills: Strong communication skills
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Proficiency in MS Excel
  • Must be local to Austin, TX Note: This role may change to remote in the future based on business needs.
Job Requirement
  • Calling
  • Inbound
  • Outbound
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
Apply Now
Apply Now
close-icon

Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

Consultant Login
About
Resources
Phones Email

Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

Consultant Login

©2024 Collabera. All rights reserved.