About the Role:
Hybrid role 

• We are looking for a Project Administrator with 4-7 years of experience to manage ancillary duties related to our customer's CJIS Personnel Security background screening process.
• The position is not customer-facing but may involve occasional customer contact by email and phone.
• The Project Administrator will play a crucial role in assisting our internal CJIS team employees to enable our employees to work as contractors for Criminal Justice Agency customers.

Responsibilities:

• Assist in the customer credentialing process
• Timely and accurate data entry before and after the background screening approval process
• Communicate changes to customers with ongoing reports of project staff working with customers
• Record keeping and tracking information
• Understanding the operation of a Livescan machine or completion of paper fingerprint cards
• Excellent customer service and communication skills
• Review and analyze documents and information submitted by employees for accuracy
• Assist customers and team members with related CJIS audits of project personnel
• Requesting/validating and securely storing photographic ID cards
• Rolling/scanning legible, clear, and acceptable fingerprint impressions with a low error rate
• Ensure all related documents are properly completed and filed in a secure manner
• Maintain daily employee profile set-up, record data entry of completed and outstanding documents in the CJIS Manager software
• Follow up with employees/supervisors for outstanding tasks

Required:

• 4-7 years of experience in a similar role
• Strong attention to detail
• Ability to handle sensitive and confidential information
• Proficient in data entry and record keeping
• Excellent communication and customer service skills
• Familiarity with Live scan machines and fingerprint cards
• Ability to work in a fast-paced environment
• Strong organizational skills
• Ability to work independently and as part of a team