Description:

• The Lead Operation Representative/Operations Specialist is responsible for managing the processing of USD and CAD dollar lockbox capture processing, image capture and handling of deposits, for the clients.

Responsibilities:

• Receive and Sort Incoming mail bins, courier packages and bulk shipments received from Lockbox clients and prepare for processing
• Operate KXT Cheque Scanners
• Operate Opex Machines
• Operate Document Scanners
• Negotiate and verify cheque payments for deposit
• Maintain maintenance of workstations to department standards on a daily basis
• Completes and maintain daily statistical logs as required
• Prepares courier documents and daily shipments for end of day
• Prepare and file daily work documents for secure storage/filing
• Other administrative duties.

Additional Requirements:

• Reliable attendance and punctuality a must
• Work with minimal supervision
• Flexibility required; at times it may be necessary to work weekends or Statutory holidays to meet the needs of the business unit.
• Ability to prioritize, adapt quickly to change, meet deadlines consistently
• Strong Accounting Skills
• Proficiency with Excel, Word, and keyboarding skills; knowledge of Excel and Word would be an asset
• Excellent communication
• Strong problem solving skills and ability to multi-task and identify root cause of process failures or errors.
• Proven ability to manage competing priorities and meet SLA’s.
• 2 years work experience in a production environment.