Product Support Specialist

Contract: Irving, Texas, US

Salary: $30.00 Per Hour

Job Code: 348987

End Date: 2024-06-01

Days Left: 14 days, 11 hours left

Job Description:
 
Duties: 
  • Review service ticket documentation to identify potential reportable events
  • Review tickets that were coded incorrectly; use the ticket documentation procedures, follow up with the owner of the ticket to update the ticket documentation to correct any identified issues.
Experience: 
  • 2 years of Experience, in working with in-vitro diagnostic instruments and the associated clinical tests, specifically in the areas of clinical chemistry, immunoassay, and hematology.
  • Two or more years’ experience working in a clinical laboratory and reviewing testing results is recommended.
Key Skills: 
  • Strong written and verbal English communication skills to communicate with the ticket owners and others within the organization.
Education: 
  • Bachelor's degree or equivalent experience, preferably in the sciences or a medically-related area Medical Technology, Medical Laboratory Technician, or a closely related field of study
Job Requirement
  • Documentation
  • Instrumentation
  • Ticketing
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vishnu Nair
  • vishnu.nair@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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