About the Role:-

• This role is a key member of the Technology Business Management & Controls Quality Assurance team that provides critical support in establishing effective controls within processes (Quality Assurance), performing reviews, and testing the effectiveness of controls (monitoring and Quality Control).
• The incumbent will engage with senior stakeholders to identify issues and/or control improvements for remediation, acting as an ambassador of the risk culture.
• The Quality Assurance program will guide technology executives, risk officers, and technology SMEs with training & recommendations during reviews, develop and communicate procedures as requirements change over time, challenge gaps in evidence, ensure controls are sustainable, and address risks appropriately.
• This role requires working across the technology organization, using technical domain expertise to lead and/or execute quality reviews for controls and processes, ensuring sustainable solutions apply to policy adherence.
• The incumbent will drive and report progress on execution of quality assurance across the portfolio to leadership on an ongoing basis, fostering a strong Risk culture that encourages discussion and debate for everyone in the organization.

Responsibilities: -

• Establish effective controls within processes (Quality Assurance)
• Perform reviews and test the effectiveness of controls (monitoring and Quality Control)
• Engage with senior stakeholders to identify issues and/or control improvements for remediation
• Guide technology executives, risk officers, and technology SMEs with training & recommendations during reviews
• Develop and communicate procedures as requirements change over time
• Challenge gaps in evidence and ensure controls are sustainable and address risks appropriately
• Work across the technology organization, using technical domain expertise to lead and/or execute quality reviews for controls and processes
• Drive and report progress on execution of quality assurance across the portfolio to leadership on an ongoing basis
• Foster a strong Risk culture that encourages discussion and debate for everyone in the organization

Required Skills: -

• 5-10 years of experience in risk management, audit, compliance, or a combination of each
• Financial Services process engineering, quality assurance, or other process control functions, control measurement, testing, or audit experience
• Experience with Risk Assessments and deep understanding of other Risk themes
• Strong interpersonal skills and proven ability to build and cultivate relationships both externally and internally
• Outstanding verbal and written communication skills; ability to simplify and summarize complex topics
• Ability to analyze and present regulatory/audit data and information
• Experience executing across multiple stakeholders, managing participation and timely coordination of risk and control routine deliverables; lead meetings as needed ensure effective collaboration and execution of deliverables
• Ability to influence outside of direct team to facilitate changes to control environment
• Ability to challenge in a firm but non-confrontational manner 
• Commitment to delivering excellence
• Must have an Operational Excellence mindset
• Can quickly “connect the dots” to demonstrate ability to identify and perform thematic analysis