Job Title: Product Manager
Duration: 3 Months
Location: Santa Clara, CA

Pay Range: $50 to $60

Responsibilities

• Analyze user and customer data to propose product improvements
• Review user flows and drop off rates to provide proactive recommendations to product and UX teams
• Provide strategic direction for Pendo, and work with various stakeholders to establish and implement best practices with regards to configuration, organization, maintenance, security and access controls, and data integrity
• Administration of the Pendo environment including: adding users, security settings, integrations, dashboards, reports, etc.
• Attend Pendo product roadmap, educational, and strategic webinars and events to keep organization apprised of new ideas and functionality
• Understand business objectives to recommend future system initiatives
• Manage development and release of In-Application Messaging and polling of users (html and CSS experience preferred)
• Create business and project plans to ensure implementation of UX initiatives are timely and aligned with objectives

Skills:

• 3+ years experience working with product experience and in-app messaging platforms, Pendo experience preferred
• Ability to design scalable, best-practice product metrics tracking solutions
• Experience in change management and governance
• Strong communication, collaboration, and problem-solving abilities