Training Data & Quality Assurance: 

• Review machine-generated and human-written content samples.  

• Analyze content quality using a high degree of judgment. 

• Provide feedback to improve training data for Large Language Models (LLMs). 

• Collaborate with support teams to ensure top-notch data quality. 

• Assist in developing and refining content quality guidelines. 

• Participate in team calibrations to maintain consistent evaluation standards 

 Content Creation & Editing:  

• Craft original and engaging content for various LLM training purposes.  
• Write clear, concise, and grammatically correct content following SOPs and style guides.  
• Proofread and edit content for accuracy, consistency, and visual appeal.  
• Research topics to ensure factual correctness of generated content. 
• Approve or reject content based on established guidelines and provide clear explanations.  

 Process Improvement & Collaboration:  

• Identify operational challenges and proactively report them.
• Continuously seek opportunities to streamline processes and identify pain points.  
• Contribute to small-scale process improvement initiatives.  
• Collaborate with cross-functional teams to maintain and enhance content quality.  
• Work with SMEs to understand processes and validate information for accurate content creation.  
• Participate in training programs and contribute to project/program management as needed.  

Must Haves: 

• 1-2 years of experience as a content writer or copywriter  
• Strong proficiency in English (verbal, writing, reading, and comprehension) 

Note: This is an entry level position, we are open to consider fresh graduates as well