Job Description

Position Details:

Industry Healthcare

Job Title Office Clerk/Mail Clerk II

Work Location New York, NY -10003

Duration 3 Months

Job description:

Make outbound calls and create letters through the case system. Document case system as to actions taken.
This would not necessarily be someone handling mail but handling one task in a system that generates letters only.

Summary:

Perform a variety of clerical functions including data entry. Ability to support team with flexibility and accuracy.

Essential Functions:

Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
Assist in maintaining files as needed Scan documents as requested
Print documents as requested
Mail and file all department documents with accuracy, efficiency and in a timely manner.
Includes folding, mailing, filing Keep printers and printer areas stocked
Prepare mailings and packages, send out Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner State Plan / Department Specific

Duties and Responsibilities

Clerical Support one of the following teams
PIM
Assign work from incoming outlook boxes based upon defined assignments
Recovery
Data entry into department applications with accuracy, efficiency and in a timely manner. Medicare
Order new hire equipment, i.e. cell phones, computers, security access etc.
Listen to sales records and capture pertinent information
Order department supplies as requested
Create help desk tickets and act as liaison for facilities department requests
Legal Affairs
Create binders as requested
Create help desk tickets
Answer department phones
Medical Affairs
Contacts members and providers regarding outreach materials as needed
Data entry into department applications with accuracy, efficiency and in a timely manner. Member Services
Compile and post departmental scorecards
Assist with basic reporting needs
Stock and maintain department supplies

Knowledge/Skills/Abilities:

Excellent verbal and written communication skills
Ability to abide by policies
Maintain regular attendance based on agreed-upon schedule
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
Demonstrated adaptability and flexibility to changes and response to new ideas and approaches

Required Education: High School Diploma or equivalent.

Required Experience: 2+ years of experience PC experience in a Windows environment.

Experience using MS Word. Filing experience preferred. Experience with customer service

Recruiter

Phone

Srividhya M

srividhya.m@collabera.com

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