Job Title: Data Center Technician I

Job Location: Florence, KY 41042

Job Duration: 11 Months (Contract)

Pay Range: $24/Hr - $26/Hr

Daily Schedule: 1st Shift 8am - 4:30pm, Preference for 2nd Shift 5pm - 1:30am

Job Description:

• Our site is a reverse logistics hub for decommissioned AWS data center equipment.
• We process parts that are retired as well as those removed during repair.
• During our intake process, parts are inspected and evaluated and then sent to our on-site laboratory, where they are function tested, and may undergo basic repairs.
• Then, depending on the test results, parts are sent to the highest value recovery path.
• This could include re-use as a spare part, integration into new equipment, or if there’s no internal demand, we may liquidate or recycle it. It is a transactional role, but with a focus on quality over quantity. 

 Job Responsibilities:

• As an client Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues.
• You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff.
• You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team.
• You have the ability to automate tasks with scripts when necessary.
• You work autonomously to resolve most support issues.
• You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects.
• You act as the initial escalation point for junior technicians.
• You understand all aspects of the equipment you support.
• You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. 

 Top 3 must-have hard skills:

• IT Support Experience with computer hardware components.
• Microsoft office experience
• Manufacturing environment