Job Purpose:

• Senior Business Analyst for the core Custody application upgrades, lead phases of the project lifecycle for strategic, cross functional business initiatives.  

• The main project will be around system implementation.  

• Additional projects may involve: process optimization, risk mitigation, regulatory mandates and operating model re-engineering. 

Job Background/context: 

• The Operational readiness team is the initial contact point for operational & Product development requests and business analysis. 

• The team produces/reviews BRDs (Business Requirements Document) & FRDs (Functional Requirements Document), manages UAT (User Acceptance Testing) and coordinates implementation of new developments. 

• The individual will have a strong project management and operational focus and will provide an integrated value-added service to our clients. 

• The role will require the successful candidate to form effective working relationships with all stakeholders – Technology, Product, Market Management, Processing teams, Coverage teams, etc. ensuring that all key project deliverables are met. The successful candidate will be required to have a strong and detailed understanding of end-to-end operations and act as the client advocate. 

• He/she may be required to interface with internal stakeholders at a senior level, acting as escalation point as well as a strategic business partner. 

Key Responsibilities: 

• Play key role in project governance, organization, delivery, planning and control, and risk and issue management. 

• Understanding the Operating Model to be able to advise all stakeholders on the impact of any change of the model. 

• Assist the Project Manager with the co-ordination of release planning, execution and post-implementation review 

• Working with technology and product colleagues to develop a robust, stable and scalable solution. 

• Create Users Stories / Business Requirement Documents and support testing of solutions. 

• Create Business Scenarios for testing through own knowledge and leveraging the knowledge of Operations specialists 

• Leading BRD and FRD walkthrughs with multiple stakeholders 

• Ensure testers have the requisite knowledge to execute testing and provide training where gaps exist 

• Ensure all solutions are appropriately documented and communicated to impacted parties. 

• Ensure that core Operations staff ready for the implementation. 

• Work with the Project Manager to ensure all project documentation is in place, updated and in good order. 

• Work with the Project Manager to communicate to stakeholders/senior management the status of a project. 

Development Value: 

• High visibility role with exposure to people at all levels, including senior management interaction in various business areas 

• Opportunity to develop a network and build relationships across the organization 

• Involvement in Global strategic initiatives 

• To further develop business analysis capabilities 

• To develop project management capabilities 

• To develop strategic planning and improved decision-making skills 

Qualifications: 

• Strong knowledge of Custody products preferred 

• Proven Business Analysis experience 

• Extensive testing experience 

Skills: 

• Business Analysis experience 

• Good attention to detail, excellent organizational skills. 

• Proven ability to operate and deliver to deadlines. 

Qualifications: 

• Primary Degree or Equivalent 

• Advanced computer skills (MS office suite applications) 

Competencies: 

• Ability to communicate effectively at all levels of the organization 

• Ability to establish credibility with senior managers. 

• Excellent communication, interaction and influencing skills. 

• Moderate presentation and facilitating skills. 

• Ability to engage successfully in multiple initiatives simultaneously. 

• Ability to successfully react/lead workload volatility 

• Must be able to work under pressure; managing tight deadlines and conflicting priorities