Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 353206

End Date: 2024-09-26

Days Left: 6 days, 7 hours left

 

Title: Customer Service Representative 
Client: Health Care Industry
Location : Austin, Texas 78727 
Duration: 11+ months

 

 

Responsibilities:

  • Respond to phone inquiries from Medicaid Providers in a prompt, courteous, and concise manner
  • Assist with problem resolution as needed
  • Document all interactions in clear and concise online logs
  • Transfer callers to other Call Center units as necessary
  • Meet individual performance standards and metrics
  • Perform other duties as assigned by management
  • Maintain strict attendance and performance requirements

Education Qualification: 

  • High school diploma or equivalent

Required Skills:

  • Excellent communication skills
  • Strong customer service orientation
  • Ability to work on-site in Austin
  • Availability for any 8-hour shift between 7 am to 7 pm
  • Ability to meet performance metrics and attendance requirements
  • Previous call center or customer service experience is a plus
Job Requirement
  • calling
  • Communication skills
  • Problem solvingskills
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Riya Kumari
  • riya.kumari@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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