Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 353268

End Date: 2024-09-28

Days Left: 8 days, 1 hours left

  • We are seeking a detail oriented individual to join our team as a Provider Enrollment Specialist.
  • This role will be 100% onsite in Austin, TX, with no remote opportunities available.
  • The ideal candidate will have experience in processing enrollment applications in the Healthcare Insurance, Workers Comp or Medicaid market.

Responsibilities:

  • Interact professionally with providers and ancillary staff to address inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs.
  • Process 100% of assigned applications daily using documented work instructions and meet minimum daily quotas.
  • Conduct data entry of paper applications and validate provider-submitted enrollment information to ensure compliance with minimum standards.
  • Send deficiency letters to notify providers of incomplete applications.

Education Qualification:

  • High school diploma or GED required.
  • 2 years of college preferred, with an emphasis on Business Administration or Healthcare Management, or equivalent work experience.

Required Skills:

  • Customer Satisfaction (Intermediate)
  • Customer Service Operations (Intermediate)
  • MS 365 (Intermediate)
  • Research Analysis and Interpretation (Intermediate)
Job Requirement
  • Call Handling
  • Healthcare Insurance
  • Workers Comp
  • Medicaid
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Thomas Jacob
  • thomas.jacob@collabera.com
Apply Now
Apply Now
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