About the Role:

• We are looking for a Governance, Risk & Compliance (GRC) professional to join our team. The GRC division of our company provides solutions, services, and expertise to legal, finance, risk, and compliance professionals globally.
• As part of the GRC Solutions team, you will work with a diverse range of clients to help them manage governance, risk, and compliance challenges in dynamic markets and regulatory environments.
• Develop strong relationships with internal/external customers, vendors, and jurisdictional agencies
• Perform searches, document retrieval, document preparation and execution, filings, and/or recordings at all jurisdictional levels
• Assist internal/external customers and/or vendors with order fulfillment and problem resolution - Understand, demonstrate, and explain service offerings, procedures, processes, methodologies, and delivery options as well as jurisdictional requirements to customers, team members, and/or vendors
• Make well-informed and timely decisions to meet client expectations and requirements
• Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings, and financial results
• Challenge existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them
• Assist customers, team members, and/or vendors with training on all products, jurisdictional requirements, and company databases using a consultative approach
• Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred
• Proficient with MS Office Suite applications including Word, Excel, and Outlook along with excellent data entry skills