Service Desk Specialist

Contract: Glenview, Illinois, US

Salary: $32.00 Per Hour

Job Code: 353470

End Date: 2024-10-05

Days Left: 14 days, 11 hours left

 

Mission- Resolve end user requests in a timely manner to enable end users to accomplish their daily business tasks. 

Day-to-Day:

  • Respond to requests for systems assistance via phone or electronically.
  • Document, track and monitor problems for timely resolution.
  • Diagnose and resolve business process and system issues.
  • Advise Users on appropriate actions. 
  • Follow standard help desk procedures. 
  • Redirect problems (when necessary) to appropriate resources for escalations. 

 

Must Haves: 

  • 2+ years of help desk experience. 
  • Experience with 365 Admin Center.
  • Experience with windows 10 and 11.
  • Customer Service experience.
  • Very strong soft skills.

 

 

 

 

 

Job Requirement
  • Help Desk
  • Troubleshooting
  • O365
  • Windows
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Nitin Buxani
  • nitin.buxani@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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