• Supporting the successful implementation of technical solutions by providing business process analysis design, strategic vision, best practice research, detailed requirements definition, user-centric functional design, vendor evaluations, systems assessments, and user acceptance testing facilitation. 

• Support business partner on the development of Organizational Change Management (OCM) deliverables Participating in roadmap discussions and vendor assessments Keeping management apprised of developments through clear and timely communication 

• Collaborating with Project Managers, Architects, Engineers, Developers, and Designers on scope, solutions, constraints, and risks Analyzing, documenting, and advising on current and future business process models.

• Analyzing and documenting high-level requirements (scope) and using Agile methodology to document Epics and user stories with clear acceptance criteria. 

• Show up with an enterprise mindset and ensure work is not being done in silos. 
• Be a systems thinker and look at the big picture while determining the best solution. 

Requirements: 

• 7+ years business systems analysis and support experience with various types of Software Development Life Cycle methodologies in an enterprise IT environment 

• Proven agile mindset and scrum methodology experience working in both a Scrum Master and BSA capacity. 

• Strong experience with documenting Epics, User Stories and spikes using a scrum tool such as JIRA is a must. Confluence knowledge is a plus. 

• Must be able to independently handle complex problems and work in a cross functional environment with multiple stakeholders. 

• Ability to rapidly understand business requirements and communicate business expectations to cross-functional technology development teams. 

• Strong presentation and meeting facilitation skills 

• Strong analytical and problem solving skills 

• Advanced English language skills, including Listening, Reading, Writing, and Speaking 

• Demonstrated ability to quickly learn the business in unfamiliar areas 

• Demonstrated leadership skills and ability to directly mentor others 
• Able to work Pacific Standard Time business hours. 

Qualifications: 

• 5+ years’ experience in Biotechnology or Pharma 

• Demonstrated experience collaborating effectively across multiple customers and IT 

• functions 

• Large project implementation experience in a matrixed IT organization