Job Description

Contract to Hire: Roanoke, Virginia, US

Salary: $21.00 Per Hour

Job Code: 353626

End Date: 2024-10-10

Job Status: Expired

Note:

Position Details:

Position: Associate Loan Servicing Representative (Documentation Specialist)
Industry: Banking/Financial Services
Job duration: 6 months (Possible Extension)
Location: Roanoke, VA 24019 (Onsite)
Shift: Monday to Friday

Roles and Responsibilities:

Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances.
Identify opportunities to improve the loan servicing process within established procedures.
Perform routine tasks for the Loan Servicing functional area including reviewing, researching, and processing.
Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel about loans and various areas within the Loan Servicing functional area.
Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals.
Interact with the immediate Loan Servicing team on loan applications, processes, documentation, claim insurance handling, or related loan servicing tasks, as well as internal and external customers.

Required Skills:

Recruiter

Phone

Indranil Kundu

indranil.kundu@collabera.com

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