Job Description

Contract to Hire: Chandler, Arizona, US

Salary: $20.00 Per Hour

Job Code: 353750

End Date: 2024-10-12

Days Left: 20 days, 11 hours left

Position Details:

Client: Banking

Job Title: Technical Support I

Duration: 12 months contract (higher extension possibility, based upon performance)

Location: Chandler AZ

Shift: Monday to Friday | 8:00 AM - 5 PM

Pay Range: $19/hr to $20/hr

Position Summary:

Internal Employee Technology Support role for a global user-base.
Role involves basic troubleshooting of MS applications and proprietary system via phone.
Desired experience in MS Office application suite -- how to, in addition to troubleshooting.
Candidate should have excellent customer service skills. In-house training will be conducted.
Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems.

Desired Skills:

Technology Call Center and or Customer Service experience desired.
Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.

Recruiter

Phone

Mebin Joseph

mebin.joseph@collabera.com

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.